55:14 duration 55 minutes 14 seconds
Introduction to Total Quality Management -…
Introduction to Total Quality Management - Chapter 1-presentation-Dr. Senthil Kumar
Total Quality Management; Quality; TQM; Functions & Processes & Quality; Evolution of Quality; Principles & Systems of Quality; Cost of quality; Cost of defective products & services;…
20:02 duration 20 minutes 2 seconds
Quality-as-a-resource-business-strategy-Chapter-5-…
Quality-as-a-resource-business-strategy-Chapter-5-Dr. Senthil.mp4
Quality; Business Strategy; Functional Strategy;
